Shipping policy

Shipping Policy

Shipping Locations:
We currently ship only within India.

Processing and Delivery:
Orders are processed in 1–2 business days. Delivery typically takes 5–7 business days depending on location.

Shipping Charges:
We offer free standard shipping across India.

Order Tracking:
Tracking details will be shared via email or WhatsApp once the order is dispatched.

Delivery Conditions:
Ensure someone is available to receive the package. Check for tampering before accepting. For damaged packages, follow our Return Policy.

Cash on Delivery (COD):
Available in select areas. Please keep the exact amount ready.

Undelivered Packages:
Re-delivery charges may apply if packages are returned due to incorrect address or missed deliveries.

EMI Orders:
EMI purchases may require extra processing time and KYC verification by third-party providers.

No International Shipping:
We do not ship internationally at this time.

Store Address:
Shop No 8 & 9, Balaji Heritage, Ryan International School Rd, opp. H.P Petrol Pump, Block G, Sector 11, Kharghar, Navi Mumbai, Maharashtra 410210

Support:
Email: info@venusopticians.com
WhatsApp/Call: +91 87790 94545
Escalation: support@venusopticians.com